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The recruiting process I used to build Team SNAP

In 2022 I set out to build a new ServiceNow development Team for my department. This is the story of how I found 6 developers, a business analyst and two product owners in 7 months. In case you are wondering why two product owners, one product owner left after four months.

The principles behind the search

I learned a lot from executing the hiring process repeatedly. These are the principles I used throughout the hiring process.

Take the stress out of it. There is a good chance you’ll make a hiring mistake. You spend about 3-5 hours with a candidate before offering them a job. That is not enough time to learn everything there is to know about a person and how they work. Would you get engaged with someone after taking for 5 hours? That is basically how this process works. Do everything you can to have a solid process. But don’t expect the process to deliver perfect results.

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